Covey's Cost of Low Trust (COLT)

Covey's basic insight, on p.17 of The Speed of Trust. The One Thing that Changes Everything (New York: Free Press, 2006), is that low trust acts as a tax. He things it doubles the cost of doing business (p. 18).

That's about the factor I saw in real estate the last full year I was in it, a doubling of the cost of doing business. Covey calls it the Cost of Low Trust (COLT). Whatever you call it, it weighs us all down.

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