How You Know You Work in a Low-trust Organization

Remember Covey, in The Speed of Trust, 2006, talked about the five waves of trust. The first two were self-trust and relationship trust.

The third wave of trust is organizational trust. On pp. 236ff he talks about the third wave of trust: Organizational Trust. Organizations can range from high to low trust.

In which kind do you work? How would you know?

Well, he argues on p. 237 that in a low-trust organization, people:

>Manipulate or distort facts.
> Withhold or hoard information.
> Overemphasize getting credit given to them for things.
> Spin truth to their advantage.
> Openly resist and stifle new ideas.
> Cover over or cover up mistakes.
> Blame and bad-mouth others.
> Engage in watercooler talk.
> Hold numerous meetings after meetings.
> Overpromise and undeliver.
> Make excuses for violated expectations.
> Pretend bad things aren't happening or are in denial.
> Have no energy.
> Feel unproductive tension, sometimes even fear.

Watch the television show "The Office" if you can stand it. It demonstrates just about every facet of a low-trust organization.

I can't stand it because everybody is so unrelentingly awful.

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