Entrepreneurship on Line

Aiming for skilled entrepreneurs.

Saturday, July 31, 2010

Entrepreneurial Rah Rah

There's a lot of stuff out there that I classify as entrepreneurial Rah! Rah! Do you have the spirit, the leadership, the intelligence, yatta yatta yatta. Not that that stuff isn't important. A lot of people have it. Maybe you can't be successful without it.

What you need is skills. You need the skills to pull it off.

You need to know the techniques. You need to know how to work. And you need to know how to decode a business idea, that is how to render the inner idea of an entrepreneurial concept.

That's what you need and you can learn it all.

So don't just go with the rah rah stuff. Develop an entrepreneurial skill set.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Friday, July 30, 2010

Capital

I reached into my grab bag of ideas and thoughts for this blog and my hand came out with stuff on "capital." Look on Wikipedia and follow the links. Go to any book on finance and you'll find all you want to know about financial capital. Human capital and social capital not so much.

Capital is resources. Stuff you can use for your own good. Items of value. Cars, houses, money market accounts, pre-paid insurance policies, equipment. Capital for a construction company includes front-end loaders, rollers, and equipment. For a restaurant owner it means ovens, refrigerators, tables, chairs, etc. Stuff you can sell.

There are several kinds of capital an entrepreneur needs to think about. First, there's human capital, your health, your ability to think, your ability to listen and learn and convince, your ability push ahead when times are tough.

You could group that into physical capital and intellectual capital. If you can think you can come up with good ideas and if you are creative and can persevere, you can see them through to fruition. Part of intellectual capital is knowing stuff.

There's financial capital, money and access to money. I don't care what they say, you have to have money or the ability to get it.

Then there's social capital. Whom you know. Entrepreneurs should get into an accounting mindset.

Check back on other postings in this blog. I blog on capital quite often.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Thursday, July 29, 2010

Accounting

Entrepreneurs should get into an accounting mindset.

Most people think it is boring but it's only boring because they aren't interested in it.

Knowing the assets equal liabilities plus owners' equity is key to knowing how to run a business.

All that other stuff, like time value of money, is also important and it's important what kind of accounting you use is also important.

Not knowing what you're company is worth on a daily basis, how much cash you have, etc., can kill you dead.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Wednesday, July 28, 2010

Boundary Crossing

I pulled out this sheet on boundary crossing. I found it on the web back on 5/20/2008. It's www.boundarycrosser.com. I've not been back there since, but it looks like it could be quite interesting.

Reading it I realized that I have always been a boundary crosser. Boundary crossers span many different worlds but don't really fit in any one of them. They challenge the status quo a lot. They get fired a lot. They get called rude a lot. They tend not to be rich. They don't like to kowtow or suck up.

Boundary crossers also are innovative thinkers. Innovations come from the edges of things. We need boundary crossers precisely because they don't fit in. But most people don't like that. They like to surround themselves with people like them. To do the same thing all the time.

This is a challenge for us. How to be a boundary crosser but actually have normal lives. It's not that it can't be done. It's just a challenge.

Boundary crossers of the world Unite! But once we all unite, we'll have to cross the boundary and look for other worlds.

I saw an advertisement for an entrepreneurial person to be an assistant manager at a well known department store chain. I mean, really, assistant manager for a department store chain. There has got to be some education in this country about what entrepreneurship is all about.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Monday, July 26, 2010

Bass Forecasting Model

Entrepreneurs need to forecast sales of new products. This is kind of tricky because it requires you to make a bet when the the market with you in it will not be the same as the market as it is now. Forecasting is difficult, especially in the future.

Here's what Everett Rogers says about it:
It assumes that potential adopters of an innovation are influenced by two types of communication channels: Mass media and interpersonal channels. Individuals adopting a new product because of a mass media message occur continually through the diffusion process but are concentrated in the relatively early time periods. Individuals adopting as a result of interpersonal messages about the new produce expand in numbers during the ensuing time periods, creating a bell-shaped diffusion curve...The Bass model assumes taht the rate of adoption during the first half of the diffusion process is symmetrical with that in the second half, as would necessarily occur for an S-shaped curve." (Everett C. Rogers, Diffusion of Innovations Fifth Edition, 2003, pp. 208-9).
DecisionPro, Inc, has a product that allows you to use this model. I've not tried it, but I found it on the Internet 5/24/2008. Google them and find out what's up.

And read Rogers. You'll need to develop forecasts and this looks as good any.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Saturday, July 24, 2010

Business Concept

The business concept is the idea of the business. It's the thinking that underlays the creation, establishment, and development of the business. It gives rise to the organizational development, strategic planning, marketing strategies, financial planning, monetization strategy, and everything else.

Some people may equate it with a business plan, but not me. The business concept comes first. Everything else follows.

Before you start a business plan you should write a business concept paper. It's a 3-4 page document that lays out the thinking underlying the business.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Friday, July 23, 2010

Bankruptcy

Wikipedia defines bankruptcy as "a legally declared inability or impairment of an individual or organization to pay their creditors." (5/20/2008). This is as good a definition as any. It occurs when you have no more cash.

Never mind profit. Plenty of businesses are profitable but have no cash. The joke goes, "What are the four last words of a dying business?" -- But we were profitable.

Profit is an accounting concept. It is one measure of how you are doing. How much cash you are generating is another. That one keeps you in business. Of course spurning profit for short-run cash is not good either. Profitability and "Cashflowability" are both important to know about. See Bill McGuinnis, Cash Rules (2000).

He compares a business that has run out of cash with a car that has run of out of gas. Neither one is of any use to very many people. A business out of cash is a bankrupt business.

Declaring bankruptcy is not always the worst option. Some businesses may wish to go into bankruptcy so they can reorganize, if the courts will let them, and there is some strategy devised to change the business so it can be profitable and generate cash. Some people are so far gone that their only hope is to declare bankruptcy and get on with their lives.

The consequences for the person are terrible and will dog a person for the rest of their lives. And it's harder to declare bankruptcy than it used to be. This makes it more costly for entrepreneurs to fail and start over.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Thursday, July 22, 2010

Bandwidth

We Americans like to think that everything will always get better. With technology that has been the case. Faster, cheaper, better.

All this comes down to bandwidth. The term bandwidth confusing because it means different things. In computer networking it means one thing and in communication theory something else and in signal processing and in linear algebra some other things altogether.

I think of bandwidth as carrying capacity. More bandwidth more carrying capacity whether number of frequencies or bits per second or whatever.

We think of bandwidth as getting ever bigger or else we don't think of it at all and assume that it will. We think we can continue to expand our number of Internet sites and the space required by computer games, etc. We've already seen an absolute eruption in the volume of our communications.

There may be a limit to it all. We don't know. And what will we do when this limit is reached? Are we having our own micro-big band, our own universe continuing to expand until some point in the future and then what? Does it stop? Or start to contract again.

And once we've become dependent on the ever-expanding world-wide web, what then? I'm not saying it's going to happen tomorrow or next year or in the next millennium, but like the world's oil supply it will run out some day.

As Grand papa says to Peter in Tschaikovsky's story set to music, Peter and the Wolf: "What if the wolf does come out of the forest? What then?"

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Wednesday, July 21, 2010

Virtual Reality

A virtual reality is a computer-simulated environment, real or imagined. It exists along with "actual" reality. Virtual reality is the world you enter when you play massively multi-player role playing games (MMRPGs) such as Second life, the Sims, and World of War Craft in which players can take on new identities and interact in new ways with other players who have assumed new identities. Players can have other lives, experiment with new behaviors, do everything they would do in "actual" reality.

Virtual reality has been around for a while. Airplane pilots are trained using simulators which create virtual realities. They've been around on TV, in movies, and in books too. The Holodeck in the old Star Trek Next Generation series was a virtual reality. In the film Space Cowboys the astronaut characters played by Donald Sutherland, Clint Eastwood, Tommy Lee Jones, and James Garner train in a flight simulator. The Matrix films were all about virtual realities. William Gibson's novel Neuromancer, published in the 1980s, brings the reader into a virtual reality.

Virtual Realities are important to learn about for a couple of reasons. First, hundreds of millions of people in the world will be into virtual reality. It creates its own mindset and there is evidence that playing video games rewires the brain so that you think differently. If you're trying to relate to them you'll need to know how they think.

Secondly, you test market things in virtual worlds in ways you can't in the real world. You can run experiments you can't in the actual world and test stuff that you could not test in the physical world. And there are lots of characters in the virtual world who will take your tests if you know how to do it. There are companies whose business it is to run these tests.

So get with it. At least learn about it. Look in Sandy Carter, The New Language of Marketing 2.0 (2009). Or go to Richard Bartle's massively detailed Designing Virtual Worlds (2004), which will tell you everything about it.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Tuesday, July 20, 2010

Watercooler Effect

Word Spy defines it as "the effect created by two or more employees having an informal, face-to-face conversation, as though at a water cooler." (5/22/2008)

People talking amongst themselves about your product, spreading the word, that's what you want for your product. You want to stimulate a water cooler effect. And you want the conversation to be positive for your product. Positive water cooler effect is good. Negative, not so much.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Saturday, July 17, 2010

Kurtosis

As I blogged previously, entrepreneurs need to understand kurtosis. It's
peakiness of a distribution.

If you have two data distributions: distribution A = {1, 2, 5, 15, 100, 15, 5, 2, 1} and distribution B = {1, 2, 4, 7, 10, 7, 4, 2, 1} they would both be even distributions but a would be more kurtotic.

If you're interested in knowing more go to Wikipedia or to any statistics textbook and they'll explain it. Entrepreneurs need to understand this concept so they have a vocabulary to discuss data and can think about the structure of data.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Thursday, July 15, 2010

Values Clarification

The Center for Rural Studies, when I looked at their website on May 17, 2008, had on there something they said was posted from the New England Regional Leadership Program.

The Center said it took no responsibility for the contents. Really? It's posted it on their website isn't it? Why would they post something on their website they don't support? The deal is, when you post something on your website, you take responsibility for it. Point, set, match. No matter how weenie you want to be and say you don't. I think some lawyer suggested they make this mindless disclaimer.

Anyway, it says that people make decisions based on their values. Leaders must be able to understand the difference between their values and the interests of their group. Leaders have to know what they value. Since we should all be leaders, everyone should do this.

I agree with this. Before you start a business look into yourself and understand what your values are. If you don't understand what they are you don't know your voice. And understanding your voice, how you are uniquely you, is crucial to your relating to the world.

They give some exercises you can use to help yourself understand your values and how you relate to the world.

You might want to contact the Center for Rural Studies. They give a phone number of 802 656 3021. I assume they're still around.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Wednesday, July 14, 2010

Outsourcing

Outsourcing is one of the 10 flatteners that Tom Friedman in his great book The World is Flat says flattened the world. I recommend that book highly. Read it if you're the only other person in the country who hasn't.

Outsourcing is subcontracting a part of your business to a third party. Dell computers outsources it's customer support to a third party. When you get a computer delivered it's not by Dell it's by some other company. Don't get me started on that.

Advertising agencies usually outsource all their research to research companies. Many companies use UPS as their shipping department. Globalization makes this easier and makes it easier to outsource parts of their businesses to companies half-way around the world.

Some companies have outsourced so may of their divisions that they remain just a coordinating office connecting together all the businesses that they outsourced their divisions to.

If you're having profitability problems analyze your business model and construct a value chain. See what parts of the business can be spun off into another business so you can allocate costs to that new enterprise. And see what can be done more cheaply by outsourcing it to a company which will do that for you.

Outsourcing is not without risk. The companies you outsource to have to be reliable. You have to be able to count on them to do what they said they will do, when they said they'd do it, and provide value to your customer. If they foul up it will cause you trouble.

For example our cable company outsourced the hooking up of our new cable service to an independent companies. They guy they sent wasn't so good and we are convinced he ran off with our steak knife. At least we knew where it was. My wife let him use it to cut something and it was gone after he left. It may not be the company's fault, but they're the one that gets blamed because they're the one who sent him out.

Also, you may incur higher transaction costs because you have to manage the supplier. They might not be as easy to work with (or easier maybe) than people in your own company.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Tuesday, July 13, 2010

Opportunity Costs

An opportunity cost is the loss you will suffer if you do one thing over another. That cost could be zero, or it could be negative (that is a net gain by doing A rather than B) or positive (that is, a net lost because you did B rather than A). Opportunity costs exist because you can only do one thing at a time.

The loss or gain doesn't have to be economic either. Making a decision could have non-pecuniary impacts that compensate for financial losses or gains, either pro or con. Taking a better job might mean a move to a different city where you won't see your friends every day. Or reducing your hours to part time may cut your salary but you might get to spend more time with your kids, or pursue a hobby, or start a business, none of which you could do before.

Here's the way opportunity costs work. Let's say you have two choices. Each of them is full time so you have to pick one or the other. Choice #1 is a volunteer position that lets you do exactly what you want to do but pays nothing. You have enough passive income that you won't go broke if you take it. Choice #2 is a high level position in a very good company that pays well and offers benefits but is not really what you're interested in.

What do you do? Do you do what you want to do but not earn anything, or do you take the job that pays well but isn't what you what you want to do.

Imagine two alternative futures. Future #1: you take the volunteer position. After a few weeks you get talking to a senior executive of a large company who says they're looking for someone like you and asks would you consider taking the job. You interview and are hired making almost as much as the job you didn't take but with better benefits and doing pretty much what you did as a volunteer but comes with a good salary and benefits. You still get to work with the organization you were volunteering with.

Future #2 is, you take the job and are earning very well. Three months later the company is bought out and you are outplaced. The volunteer job has been filled and you're out of luck. Six months down the road you still can't find a job.

Choosing the volunteer job had a severe short-term opportunity costs because you chose the unpaid position over the salary. You might have decided that the benefits outweighed the costs though. Long term, choosing the volunteer position had strong negative opportunity costs because you wound up with a really good job out of it which paid you well.

Choosing the salaried job had high negative short-term opportunity costs because of the salary, though the things you didn't want to do that you had to may have undercut that a little. But long term, taking the paid job had high opportunity costs because you didn't do the other thing.

The "true" costs are impossible to measure accurately in virtually every case because we only have one shot at things and we can't rerun our lives to see how things might have turned out differently. But they give us a language we can use to talk about what we have done and are going to do in our businesses.

Go to Wikipedia and look up "opportunity cost."

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Monday, July 12, 2010

Prediction

Yogi Berra is supposed to have said, "It's hard to make predictions, especially about the future." Wikipedia says Niels Bohr said something similar, I don't know about that. But go read the article on prediction and the stuff earlier in my blog.

Telling the future is one meaning of prediction. What we mean by it is, one can predict to the extent to which knowing one thing helps us know another thing. That is, knowing a person's age helps us predict his wealth, since age and wealth move together.

Automobile ownership helps us predict social attitudes of the owners. That is a person who drives a Toyota Prius has different attitudes than a person who drives a Jaguar.

In starting or running our businesses we want to develop indicators that predict other data. That is, the number of customers who buy our product in one period of time is a good predictor of profit, given that expenses don't go up or down radically. Or the market share of competitors in a niche predicts the likelihood that we will be success entering that niche.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Saturday, July 10, 2010

The Average

You hear the term "average" mentioned day in day out. The "average" guy. "Average rainfall on this date." A baseball players "average." A car gets an "average" of 35.3 miles per gallon.

The term "average" is a cultural rather than a statistical term. A tomato is technically a fruit but it's regarded culturally as a vegetable. David Stockman, head of something in the Reagan administration referred to ketchup as a vegetable.

Usually, the average is used as a measure of central tendency. Central tendency is the tendency of things to bunch together. Generally we mean by "average" the arithmetic mean, the total of all observations divided by the number of observations.

If Tiger Woods in a given golf round has 10 rounds of 4, 5 rounds of 3, and 3 rounds of 5, he has a total score of 70 and an average of 3.89 shots (rounding to the 100s place) per hole. How much does this tell you about how well Woods actually played that day? Not much, but it's one piece of data.

You have to be careful because what "average" you should use depends on the kind of information you have. An "average" man doesn't mean much because you can't really calculate an average. You can have average height or average weight but not an average man.

There's also different kinds of averages.

When you say, "He's just an average Joe," you usually mean "He's just a typical guy." That can get us into trouble.

For more on this go to Wikipedia or go to any statistics text book. Or you can look at some of my earlier blogs.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Friday, July 9, 2010

Trust

I blogged extensively about trust as discussed by Steven M. L. Covey in his fine book, The Speed of Trust, (2006).

To see what I said, just read some of my earlier posts. Suffice it to say that trust underlies any business transaction. No trust, no transaction.

That a lot of people can't trust themselves accounts for their failure to be able to trust others. High trust speeds things up and makes things cheaper. Low trust slows things down and makes everything more expensive.

If you want to read more, read Covey or some of my postings.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.nc c

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Thursday, July 8, 2010

Cross-subsidization

Why do people give things away for free these days? It's part of free economics. It's giving away something in expectation of getting paid later.

For example, say I am someone who want's to generate speaking fees. In order to build a reputation that will pay off down the road, I waive speakers fees at my first two speaking gigs.

Not for profit organizations get funded through cross-subsidization. A not-for-profit community center offers free tutoring for kids which is paid for by a grant from the city or from the school district.

There are lots of variations out there. Each involves moving money from one thing to another.

In this economy people expect most things to be free or nearly so. So how does the entrepreneur make money? Offer basic services for free. For extra value you can charge.

I counsel pro-bono at SCORE. I don't charge and am in the office every other week for 3 hours in the afternoon. A client wants to come see me, it's free. If the clients wants to see me in an off hour the client pays. That extra value of being able to seem me at the client's convenience gives me the right to charge them.

Look at how Linkedin works. 80% of everybody on Linkedin (including me) don't pay anything. If you want an enhancement, you pay. When I was a Realtor I wanted to send more inmails. I couldn't send any for free so it made sense for me to pay $50 a month to be able to send more. When I stopped being a Realtor the need for the enhanced service went away and I went back to free.

I'm writing novels. The first one sold very few. In fact I lost money big time. The second one I'm working on I hope will do better. I think if I get 3 or 4 out there my reputation as a writer will be enhanced and the later ones will sell and actually cause added interest in the earlier ones.

Chris Anderson unpacks the idea of "free" in his in his terrific book Free (Hyperion, 2009). Read it and then read his earlier one, The Long Tail. I'm going to reread them both pretty soon.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Wednesday, July 7, 2010

Security, Risk, Uncertainty, and the Like

What I pulled from my concept grab bag was "security." Allied concepts are risk, uncertainty, threat, vulnerability, exploitation, countermeasure, assurance, and uncertainty.

One of the senses in which "security" is meant is as "a condition that results from the establishment and maintenance of protective measures that will ensure a state of inviolability from hostile acts or influences." See Wikipedia.

Today people are very risk averse. Your product has to be the most risk-free thing out there. If you're initiating a new product or service, you have to be able to assure people that you'll be around down the road. You have to assure them they won't be injured by it or that it won't break. And you have to address this issue without saying those things.

Read the Wikipedia article and follow the links.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Tuesday, July 6, 2010

Law of Preferential Attachment

As explained in Wikipedia, "Preferential attachment" means that the more connected a node is, the more likely it is to receive new links." Look it up and read it and follow the links.

What this means in practical terms is that if we are entering a market in which there are 10 players already and one of them has 50% of the market the odds that a customer wil buy from the leading player are 5 in 10.

If the second leading player has 30% of the market the odds of that new buyer buying from second leading company are 3 in 10.

Finally, the odds that that new customer is going to buy from one of the remaining 7 players are 2 in 10. If the market is lucrative enough those last 7 players may do quite well sharing the remaining 20% of the market.

So here we come with our new company trying to compete with these 10 players when the odds of a new buyer buying from us are 0 in 10. How are we going to leverage our assets to be successful?

This doesn't mean the situation's inherently hopeless. We just have to come up with a disruptive product that will blow apart the old business model and over time seize a leadership position in the market.

Surely we can't come in there the same as all the others. We'll get killed. We have to be able to differentiate ourselves from competitors along some attribute that is important to consumers.

These days the dimensions along which one competes are cost, quality, convenience, access, and risk.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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Monday, July 5, 2010

Disruptive Products

Clayton M. Christensen, in his terrific book The Innovator's Dilemma; the Revolutionary Book that Will Change the Way You Do Business (Collins, 2005) talks about disruptive products and their impact. Destructive products are new ways of doing things that are done every day except the new products are simpler, easier, cheaper, or more convenient. They completely remake markets. The last shall be first sort of stuff.

Take the travel industry. Use to be when I wanted to take a flight I called my travel agent, told her when and where I wanted to leave. Sometimes I called two of them just to make sure one of them didn't miss something or wasn't working hard enough for me. They checked their computers and got back to me with times and dates and cost. I picked one and the winning agent made the reservations and I paid either off my charge card over the phone and she mailed them to me or if there wasn't time for them to reach me in the mail I went to her office and picked up the tickets and paid her then.

Enter the computer. This is definitely a candidate for the most disruptive technology since the printing press award or at least it's in the running.

Now when I want to fly somewhere I go to my computer and Google cheap fares. I put in the parameters and the computer spits out 250 or so of the cheapest fares that fit my specifications and I make a choice and reserve the flight and pay with my charge card and print out my boarding passes. Whew!

Where is my travel agent now? Doing something else probably like taking out the garbage.

I could go industry by industry and say how the computer has blown up the old business model.

Go get Christensen's book and read it. Then read it again and again. Wait six months and read it again. It will be new to you all over again.

Entrepreneurship is the life's blood of all my professional activities. It makes them go. And go read my mystery for free at wwww.kearneymusicschoolmurders.blogspot.com or buy it from Amazon.com more cheaply than you can print it out.

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